Patient Access & Registration Specialist

CompleteCare; Glassboro (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

401(k) with employer match

Education assistance

Job summary

CompleteCare in New Jersey is seeking a friendly, professional receptionist to register patients, verify demographics and billing information at check-in, and guide patients through the kiosk registration process.

The role requires high school diploma, 2 years receptionist experience, English literacy, basic computer skills, and the ability to stay calm in a fast-paced environment while delivering excellent customer service.

Qualifications

• High school diploma or equivalent.
• Minimum two years receptionist/cashier or related experience; hospital/medical terminology preferred.
• English literacy with strong written and spoken communication; basic computer skills and typing (45 wpm).

Responsibilities

• Register patients and verify demographics and billing information at check-in.
• Assist patients with kiosk registration process.
• Provide excellent customer service; greet patients in person or by phone.
• Maintain professional, courteous conduct with patients, families, and staff.
• Verify patient insurance and collect co-pays.
• Obtain signatures for consent and scan documents into the system.
• Direct patients to appropriate areas and relay messages to nurses.

Skills

Customer service

Communication

Attention to detail

HIPAA awareness

Education

High school diploma or equivalent

Medical terminology training preferred

Tools

Kiosk registration system

Billing/invoicing software

Faxing software

Job description

CompleteCare in New Jersey is seeking a friendly, professional receptionist to register patients, verify demographics and billing information at check-in, and guide patients through the kiosk registration process.

The role requires high school diploma, 2 years receptionist experience, English literacy, basic computer skills, and the ability to stay calm in a fast-paced environment while delivering excellent customer service.