Patient Registration Assistant

Jobtailor; Ashland (KY); On-site; USD 26,000 - 42,000; Full time

Job summary

Jobtailor in Ashland, KY is seeking a healthcare registrar to register patients, verify insurance, and manage medical records with strict confidentiality. You will collect payments and handle cash, schedule appointments, and process referrals.

This role supports admissions, procedures, and bed coordination with the care team. The ideal candidate has a high school diploma and up to two years of paid healthcare experience, with strong attention to detail and teamwork.

Qualifications

• High school diploma or equivalent required.
• 0–2 years paid healthcare experience; part-time/PRN hours prorated.
• All experience must be paid and in related field.
• Volunteer work and internships not counted.

Responsibilities

• Register patients and accurately enter demographic and insurance information.
• Verify health insurance and complete pre-certification when necessary.
• Collect co-pays, deductibles, and out-of-pocket payments; manage daily cash activities.
• Answer phones, schedule appointments, and process referrals and documentation.
• Coordinate admissions, procedures, and bed assignments with physicians and departments.

Skills

Patient Registration

Insurance Verification

Medical Record Management

Appointment Scheduling

Cash Handling

Education

High School Diploma

Tools

Data Entry

Pre-Certification

Job description

• Register patients and accurately enter demographic and insurance information for medical records and billing
• Verify health insurance and complete pre-certification when necessary
• Collect co-pays, deductibles, and out-of-pocket payments; manage, balance, verify, and deposit daily cash activities
• Answer phones, schedule appointments, complete patient referrals, and process documentation
• Manage office correspondence and medical record documentation while processing information and records requests confidentially
• Greet and assist patients, visitors, and staff; provide accurate information and direct them appropriately
• Coordinate and schedule admissions, procedures, and bed assignments with physicians and other departments
• Assist with employee orientation and development, review and delegate daily tasks, and oversee departmental processes
• Monitor, audit, and work work queues; analyze workflows and ensure timely, accurate data entry
• Perform other duties as assigned

Requirements

• High school diploma or equivalent experience
• 0-2 years of paid experience in a healthcare, clinical setting, or a relevant area; part-time and PRN experience prorated based on hours worked per week
• All experience must be paid and in the same related field
• Volunteer work and internships for academic credit are not counted
• Certifications & Licensures: N/A
• Ability to lift, push, and/or pull objects up to 50 pounds occasionally
• Ability to stand or walk with objects up to 25 pounds occasionally and up to 10 pounds intermittently
• Ability to sit at a computer workstation for extended periods intermittently
• Ability to perform repetitive motions such as typing
• Ability to work with occasional exposure to bloodborne/airborne pathogens, hazardous chemicals and fumes, radiation-related environments, and combative/violent people

Core Competencies

Demonstrates proficiency in patient registration, insurance verification, and medical record management while ensuring compliance with confidentiality standards. Capable of coordinating admissions and procedures, managing office correspondence, and providing excellent patient support in a healthcare setting.

Highest-signal resume keywords

• Patient Registration
• Insurance Verification
• Medical Record Management
• Appointment Scheduling
• Cash Handling

ATS Optimization Keywords

Hard Skills

• Data Entry
• Demographic Information Management
• Pre-Certification
• Co-Pay Collection
• Workflow Analysis
• Documentation Processing
• Patient Referral Processing
• Office Correspondence Management
• Cash Activity Management
• Record Requests Processing

Soft Skills

• Communication
• Customer Service
• Team Collaboration
• Problem Solving
• Attention to Detail

Industry Keywords

• Healthcare
• Clinical Setting
• Patient Care
• Confidentiality
• Bloodborne Pathogens
• Airborne Pathogens
• Hazardous Chemicals
• Radiation Safety
• Violence Management
• Employee Orientation