Patient Registration

AppleOne; Martinez (CA); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

AppleOne seeks a Patient Registration professional for a temporary healthcare assignment in Martinez, CA. You will greet and register patients, collect demographic and insurance data, and maintain accurate records in the electronic health record system.

This role offers a consistent Monday–Friday onsite schedule with training and a patient-focused team that values accuracy, confidentiality, professionalism, and respectful service.

Competenze

• 1 to 2 years of relevant experience in patient registration, medical reception, healthcare administration, or front-office support.
• Comfortable using electronic health record systems or similar healthcare data systems.
• Strong customer service, communication, and phone etiquette skills.
• Maintain accurate patient records while protecting confidential healthcare information.
• Professional, organized, and able to support patients in a respectful and service-oriented manner.

Mansioni

• Greet and register patients arriving for scheduled and unscheduled appointments in a professional and courteous manner.
• Collect, verify, and update patient demographic, guarantor, and insurance coverage information in the electronic health record system.
• Review patient registration records for accuracy, completeness, and compliance with confidentiality requirements.
• Answer incoming phone calls, respond to patient inquiries, and route calls to the appropriate department or staff member.
• Provide general clerical and administrative support to front-office healthcare operations.
• Assist with daily patient access workflow to help ensure efficient and timely service delivery.

Conoscenze

Patient registration

Medical reception

Customer service

Data entry

EHR systems

Communication

Phone etiquette

Confidentiality

Attention to detail

Strumenti

EHR software

Descrizione del lavoro

Job Summary

We are seeking a Patient Registration professional for a temporary healthcare assignment in Martinez, CA. This role supports front-office patient access operations in a public sector healthcare setting, helping patients check in for scheduled and walk-in appointments while ensuring accurate registration, demographic, guarantor, and insurance information is maintained in the electronic health record system.

This is a strong opportunity for a detail-oriented administrative professional with experience in medical reception, patient registration, healthcare administration, or clinic front-office support. The position offers a consistent Monday through Friday schedule, structured onsite training, and the opportunity to contribute to a patient-focused team that values accuracy, confidentiality, professionalism, and respectful service.

The ideal candidate will enjoy working in a busy healthcare environment, communicating with patients, supporting clinical operations, and helping create a smooth, welcoming registration experience. This assignment is well suited for someone who takes pride in accurate data entry, dependable service, and supporting community healthcare access.

Key Responsibilities

• Greet and register patients arriving for scheduled and unscheduled appointments in a professional and courteous manner.
• Collect, verify, and update patient demographic, guarantor, and insurance coverage information in the electronic health record system.
• Review patient registration records for accuracy, completeness, and compliance with confidentiality requirements.
• Answer incoming phone calls, respond to patient inquiries, and route calls to the appropriate department or staff member.
• Provide general clerical and administrative support to front-office healthcare operations.
• Assist with daily patient access workflow to help ensure efficient and timely service delivery.

Compensation and Benefits

• Pay Rate: $20.00 per hour.
• Employment Type: Contract/Temporary.
• Schedule: Friday-Monday with 1 floater day 8 AM to 4:30 PM.
• Work Location: Employee will report onsite to a health center in Martinez, CA.

Required Qualifications and Skills

• Register scheduled and walk-in patients and support daily front-office operations.
• Update patient demographic, guarantor, and insurance information in the electronic health record system.
• Answer phones, route inquiries, and provide patient-facing administrative support.
• Maintain accurate patient records while protecting confidential healthcare information.
• 1 to 2 years of relevant experience in patient registration, medical reception, healthcare administration, or front-office support.
• Comfortable using electronic health record systems or similar healthcare data systems.
• Strong customer service, communication, and phone etiquette skills.
• Accurate data entry skills with strong attention to detail.
• Ability to work with sensitive patient information while maintaining confidentiality.
• Professional, organized, and able to support patients in a respectful and service-oriented manner.

Preferred Qualifications

• Previous experience in a public health, government healthcare, clinic, hospital, or community health setting.
• Familiarity with insurance verification, guarantor updates, and patient access workflows.
• Ability to adapt quickly between training and assigned work locations.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.