Patient Onboarding & Registration Specialist

Option Care Health, Inc.; Santa Fe Springs (CA); On-site; USD 47,000 - 68,000; Full time

Benefits offered by this job

401k Retirement Savings Plan with 401k

myFlexPay

Award/Recognition Programs

Job summary

Option Care Health, Inc. seeks a Specialist, Patient Registration to streamline new patient onboarding and coordinate transitions to home infusion services. You will work with Sales, Pharmacy, and Nursing to ensure smooth discharge and thorough documentation.

You will assist with upfront payments, help patients access financial assistance, and support denial management by following up on missing paperwork. This role offers growth in a collaborative healthcare team.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience required.
• Ability to multi-task and support numerous referrals and priorities.

Responsibilities

• Coordinate discharge and secure nursing and delivery with patient, referral source, sales, pharmacy, and nursing.
• Create, communicate and obtain all required documentation for new referrals.
• Secure patient’s upfront payment and assist patients to find payment options via financial assistance programs.
• Support clean claims on hold and denial management by following up on missing paperwork.
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Multi-tasking

Customer service

Attention to detail

Problem solving

Cross-functional collaboration

Time management

Education

High school diploma or equivalent

Job description

Option Care Health, Inc. seeks a Specialist, Patient Registration to streamline new patient onboarding and coordinate transitions to home infusion services. You will work with Sales, Pharmacy, and Nursing to ensure smooth discharge and thorough documentation.

You will assist with upfront payments, help patients access financial assistance, and support denial management by following up on missing paperwork. This role offers growth in a collaborative healthcare team.