Patient Registration Specialist - Hybrid, Santa Fe Springs - Per Diem Weekends

Option Care; Santa Fe Springs (CA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

401k Retirement Savings Plan with on‑d

myFlexPay

Award/Recognition Programs

Job summary

Option Care Health is seeking a Specialist, Patient Registration to streamline the transition of new patients to home care and AIS services. The role partners with Sales to prepare referrals and ensure a smooth onboarding experience for patients and referral partners.

The position requires a high school diploma and at least two years of related experience, with strong multi-tasking, attention to detail and customer service skills.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience required.
• Ability to multi-task and support numerous referrals/priorities.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed.
• Supports the ongoing activities needed to ensure clean claims on hold and denial management.
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Customer service

Detail-oriented

Multitask

Problem solving

Cross-functional collaboration

Education

High School diploma or equivalent

Job description

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

The Specialist, Patient Registration is responsible for facilitating new patient’s transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. The Specialist, Patient Registration works in conjunction with Sales to prepare patients for OCH services and facilitates all aspects of the patient’s transition to home/AIS.

Job Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements

High school diploma or equivalent is required. Minimum of two years of experience in related experience required.

Basic Qualifications

• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast past environment.
• Must be detail-oriented and have a high degree of quality focus.
• High degree of customer service skills required.
• Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.

Travel Requirements

N/A

Preferred Qualification & Interests

Previous healthcare/medical billing experience preferred. May perform other duties as assigned

Due to state pay transparency laws, the full range for the position is below:

Pay Range

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $22.55-$32.63

Benefits

• -401k Retirement Savings Plan with Company Match
• -myFlexPay
• -Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.