Patient Liaison & Care Champion - Remote Weekends

AdaptHealth LLC; Greenwich (CT); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical, dental & vision

401(k) with company match

Employee Stock Purchase Plan

Disability & Life Insurance

FSA/HSA and Teledoc access

Job summary

AdaptHealth LLC is seeking a Patient Liaison to support hospital and patient deliveries, insurance verifications, and billing communications. The role involves educating patients on equipment use, handling payments, and promoting services across hospital channels.

Ideal candidates have a year of healthcare or administrative experience, a valid driver's license, and are comfortable with remote weekend coverage and travel within the service area.

Qualifications

• High School Diploma or equivalent is required; Associate Degree preferred
• One year of work related to health care, administrative, insurance, customer services, or management
• Experience in DME, Diabetes, Incontinence sales is a plus
• Valid and unrestricted driver’s license in the state of residence
• Flexible Remote Weekend Coverage: remote weekend rotation approx. one per month; time-and-a-half pay for weekend hours

Responsibilities

• Deliver equipment and supplies to patients in a timely, professional manner
• Verify patient insurance benefits and communicate financial responsibilities
• Process payments using electronic tools and collect amounts due
• Educate patients and caregivers on equipment operation and care
• Promote services to referral sources and hospitals to increase revenue
• Document deliveries, update orders and provide accurate documentation to the patient and billing departments

Skills

Customer service

Sales

Communication

Driving

HIPAA knowledge

Teamwork

Problem solving

Education

High School Diploma or equivalent

Associate Degree preferred

Tools

MS Office

CRM systems

Job description

AdaptHealth LLC is seeking a Patient Liaison to support hospital and patient deliveries, insurance verifications, and billing communications. The role involves educating patients on equipment use, handling payments, and promoting services across hospital channels.

Ideal candidates have a year of healthcare or administrative experience, a valid driver's license, and are comfortable with remote weekend coverage and travel within the service area.