Patient Care & Hospital Liaison | Sales & Service

AdaptHealth LLC; New Ulm (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off

Job summary

AdaptHealth LLC is seeking a Patient Liaison to ensure timely delivery of home medical equipment and education to patients in hospital settings. You will verify insurance benefits, communicate patient financial responsibilities, and collect payments using electronic tools.

The role emphasizes professional interaction with patients, referral sources, and hospital staff. The position requires high school graduation, strong communication, and customer-service abilities, with healthcare or insurance

Qualifications

• High School Diploma or equivalent required.
• 1 year healthcare, administrative, insurance, or management experience preferred.
• DME/RT/IV/HH setting experience is a plus.

Responsibilities

• Deliver equipment and supplies to patients and educate on use.
• Verify patient insurance benefits and communicate financial responsibility.
• Process payments using electronic tools and obtain required signatures.
• Represent AdaptHealth professionally with patients and hospital staff.
• Maintain equipment orders, ensure correct quantities, and accurate paperwork.
• Promote products and services within hospitals and referrals sources.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Associate Degree preferred

Job description

AdaptHealth LLC is seeking a Patient Liaison to ensure timely delivery of home medical equipment and education to patients in hospital settings. You will verify insurance benefits, communicate patient financial responsibilities, and collect payments using electronic tools.

The role emphasizes professional interaction with patients, referral sources, and hospital staff. The position requires high school graduation, strong communication, and customer-service abilities, with healthcare or insurance