Patient Liaison — Elevating Home Healthcare Delivery

AdaptHealth; Columbus (IN); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Job summary

AdaptHealth is seeking a Patient Liaison to support hospital and patient-facing operations. You will deliver medical equipment, educate patients on usage, verify insurance benefits, and communicate financial responsibilities.

This role emphasizes accurate documentation, courteous communication, and coordination with referral sources to ensure timely delivery and high-quality care. Applicants should have a High School Diploma or equivalent, with preferred Associate degree.

Qualifications

• Strong communication and presentation skills.
• Experience in health care, admin, insurance, or customer service settings.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with customer service, equipment delivery, and setup.
• Explain equipment use and maintenance to patients.
• Verify insurance benefits and communicate financial responsibilities.
• Process payments and collect amounts due using electronic tools.
• Coordinate orders, deliveries, and accompanying paperwork.
• Promote products and services within hospital and referral sources.

Skills

Verbal and written communication

Customer service

Sales-oriented

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Associate Degree preferred

Job description

AdaptHealth is seeking a Patient Liaison to support hospital and patient-facing operations. You will deliver medical equipment, educate patients on usage, verify insurance benefits, and communicate financial responsibilities.

This role emphasizes accurate documentation, courteous communication, and coordination with referral sources to ensure timely delivery and high-quality care. Applicants should have a High School Diploma or equivalent, with preferred Associate degree.