Remote-Ready Patient Relationship Liaison

Apria Healthcare LLC; Houston (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Flexible Spending Accounts

Life insurance

Job summary

Accendra Health is seeking a dedicated professional to maintain relationships with accounts and ensure patients have the equipment they need for home healthcare. The role involves coordinating documentation, scheduling, and billing, with strong emphasis on customer service and issue resolution.

Applicants should have a high school diploma and at least 2 years of related experience, plus a valid driver's license. Travel across US states may be required.

Qualifications

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years old and have a minimum of three years driving history.

Responsibilities

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Consults with clients on products and necessary equipment.
• Obtains documentation for scanning, batching, orders, scheduling and billing.
• Coordinates patient services with physicians and medical groups.

Skills

Customer relations

Communication skills

Problem solving

Attention to detail

Education

High School diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking a dedicated professional to maintain relationships with accounts and ensure patients have the equipment they need for home healthcare. The role involves coordinating documentation, scheduling, and billing, with strong emphasis on customer service and issue resolution.

Applicants should have a high school diploma and at least 2 years of related experience, plus a valid driver's license. Travel across US states may be required.