Patient Intake & Scheduling Specialist

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler for the Cobble Hill (Brooklyn) multispecialty practice. The role involves greeting patients, answering calls, scheduling appointments, and performing various administrative duties to support practice operations.

The successful candidate will handle authorizations, manage waitlists, coordinate with physicians and staff, and assist with patient access activities while maintaining HIPAA compliance and patient confidentiality.

Qualifications

• High School Diploma is required.
• Excellent organizational, interpersonal, and verbal/written communication skills required.
• Light, accurate keyboarding skills required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes to appropriate contact.
• Handles faxes, mail, and basic administrative duties.
• Prepares standard letters and forms; supports registration and office policies.
• Collaborates with physicians and staff; maintains professional relationships.
• Reaches out to patients to provide appointment instructions and status updates.
• Promotes patient access and MyChart usage; ensures patient experience standards are met.

Education

High School Diploma

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler for the Cobble Hill (Brooklyn) multispecialty practice. The role involves greeting patients, answering calls, scheduling appointments, and performing various administrative duties to support practice operations.

The successful candidate will handle authorizations, manage waitlists, coordinate with physicians and staff, and assist with patient access activities while maintaining HIPAA compliance and patient confidentiality.