Patient Intake & Scheduling Specialist

NYU Langone Health; Commack (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Commack to join our front desk team. The role involves greeting patients, answering calls, scheduling appointments, and providing administrative support to practice operations.

The successful candidate will perform various front-end tasks, including reviews of confirmations, waitlists, and pre-authorizations, while upholding patient experience and service standards.

Qualifications

• High School Diploma required.
• Excellent organizational and communication skills.
• Ability to greet patients, answer calls, schedule appointments and perform administrative duties.

Responsibilities

• Schedules patient visits, procedures, and tests.
• Answers calls, takes messages, and routes to proper contact.
• Maintains patient records and confidentiality per HIPAA and policy.
• Manages calendars, sends calendar invites, and coordinates with physicians and staff.
• Greets patients and assists with front-desk activities and information.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Time management

Typing

EPIC scheduling

Education

High School Diploma

Tools

EPIC scheduling

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Commack to join our front desk team. The role involves greeting patients, answering calls, scheduling appointments, and providing administrative support to practice operations.

The successful candidate will perform various front-end tasks, including reviews of confirmations, waitlists, and pre-authorizations, while upholding patient experience and service standards.