Medical Intake & Scheduling Coordinator

NYU Langone Health; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Multispecialty. The role involves greeting patients, answering calls, scheduling visits, obtaining authorizations, and supporting practice operations across Epic and related systems.

Responsibilities include managing calendars, coordinating messages, and ensuring compliance with HIPAA and data privacy while delivering excellent patient experience across NYU Langone Health.

Qualifications

• High School Diploma or equivalent, required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.
• Basic knowledge of word processing, spreadsheet, database and Internet applications required.
• Light, accurate keyboarding skills required.

Responsibilities

• Greets patients, answers calls, schedules patient appointments and other administrative duties as needed.
• Obtains authorizations for services as needed and handles messages, faxes and mail.
• Maintains patient access activities and promotes MyChart usage.
• Manages physician calendars, schedules, reschedules and releases medical records per HIPAA and ROI procedures.
• Communicates clearly with patients, physicians and staff, ensuring timely, accurate information and follow-up.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheet

Internet applications

Job description

NYU Langone Health is seeking a Secretary I - Intake/Scheduler (FGP) in Brooklyn, Multispecialty. The role involves greeting patients, answering calls, scheduling visits, obtaining authorizations, and supporting practice operations across Epic and related systems.

Responsibilities include managing calendars, coordinating messages, and ensuring compliance with HIPAA and data privacy while delivering excellent patient experience across NYU Langone Health.