Patient Intake & Scheduling Coordinator

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health seeks a Secretary I-Intake/Scheduler to provide front-end administration, greet patients, answer calls, schedule appointments and handle related tasks. The role supports practice operations and patient access with emphasis on accuracy and customer service.

The position requires strong organizational and communication skills, a high school diploma, and the ability to manage multiple tasks in a busy clinical setting.

Qualifications

• High School Diploma required; strong organizational and communication skills.
• Excellent customer service orientation.
• Basic knowledge of word processing, spreadsheets, databases and Internet applications.
• Light, accurate keyboarding skills.
• Ability to multitask and work in a team.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate contact.
• Maintains physician calendars and sends calendar invites.
• Releases medical records per HIPAA and ROI procedures.
• Communicates with patients about scheduling instructions and status.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Keyboarding

Multitasking

Teamwork

Education

High School Diploma

Job description

NYU Langone Health seeks a Secretary I-Intake/Scheduler to provide front-end administration, greet patients, answer calls, schedule appointments and handle related tasks. The role supports practice operations and patient access with emphasis on accuracy and customer service.

The position requires strong organizational and communication skills, a high school diploma, and the ability to manage multiple tasks in a busy clinical setting.