Patient Access Scheduler & Front Desk Coordinator

NYU Langone Health; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health in Brooklyn, NY seeks a Secretary I-Intake/Scheduler to support front-end operations for the Faculty Group Practice. Responsibilities include greeting patients, scheduling visits, handling calls and messages, and coordinating non-clinical tasks with care and professionalism.

The role emphasizes HIPAA compliance, patient experience, and effective communication across physicians, nurses, and staff within a busy outpatient setting.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic knowledge of word processing, spreadsheet and Internet applications.
• Light, accurate keyboarding skills and multitasking ability in a busy practice.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages in a timely manner.
• Obtains authorizations for services as needed.
• Maintains patient privacy and HIPAA compliance.
• Releases medical records in accordance with HIPAA and ROI procedures.
• Manages physician calendars and sends calendar invites.
• Promotes the use of MyChart for patient access.
• Provides non-clinical scheduling instructions to patients.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Word processing

Spreadsheet

Internet applications

Keyboarding

Education

High School Diploma

Job description

NYU Langone Health in Brooklyn, NY seeks a Secretary I-Intake/Scheduler to support front-end operations for the Faculty Group Practice. Responsibilities include greeting patients, scheduling visits, handling calls and messages, and coordinating non-clinical tasks with care and professionalism.

The role emphasizes HIPAA compliance, patient experience, and effective communication across physicians, nurses, and staff within a busy outpatient setting.