Patient Intake & Scheduling Coordinator

NYU Langone Hospitals; Town of Huntington (NY); Hybrid; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Hospital—Long Island in Huntington seeks a Secretary I Intake/Scheduler to support front-end operations, greet patients, answer calls, schedule appointments, and manage administrative duties.

The role emphasizes customer service, accuracy, HIPAA compliance, and teamwork with physicians and office staff, with duties ranging from obtaining authorizations to coordinating calendars and messages.

Qualifications

• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation required.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate staff.
• Maintains patient access activities and greets patients.
• Prepares routine memoranda, letters and forms as needed.
• Releases medical records per HIPAA and ROI procedures.
• Coordinates physician calendars and sends calendar invites.
• Promotes MyChart sign-up and patient communication channels.

Skills

Organization

Communication

Customer service

Verbal and written

Education

High School Diploma

Job description

NYU Langone Hospital—Long Island in Huntington seeks a Secretary I Intake/Scheduler to support front-end operations, greet patients, answer calls, schedule appointments, and manage administrative duties.

The role emphasizes customer service, accuracy, HIPAA compliance, and teamwork with physicians and office staff, with duties ranging from obtaining authorizations to coordinating calendars and messages.