Patient Front Office Specialist: Scheduling & Billing

Texas Children's; Houston (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Texas Children's is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and manage front desk duties in a busy clinical setting. You will verify coverage, enter charges, and transmit claims with accuracy, while maintaining a welcoming environment for patients and families.

Responsibilities include answering calls, assisting with check-in/out, documenting messages, and ensuring electronic health records are complete and ready for providers.

Qualifikationen

• HS diploma or GED required.
• 1 year or more related experience preferred.
• Ability to greet patients and handle calls professionally.

Aufgaben

• Greet patients and visitors on arrival using friendly, professional approach.
• Assist patients with check in/check out and answer calls promptly.
• Document messages accurately and route to correct area per protocol.
• Enter hospital charges into billing system with accuracy and timeliness.
• Verify patient eligibility for referrals and document in EHR.
• Schedule appointments and manage provider templates as needed.
• Monitor work queues and ensure electronic records are complete for providers.
• Handle mail and deliveries per protocol and maintain safety standards.

Kenntnisse

Customer service

Scheduling

Medical billing

Ausbildung

High school diploma or GED

Jobbeschreibung

Texas Children's is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and manage front desk duties in a busy clinical setting. You will verify coverage, enter charges, and transmit claims with accuracy, while maintaining a welcoming environment for patients and families.

Responsibilities include answering calls, assisting with check-in/out, documenting messages, and ensuring electronic health records are complete and ready for providers.