Patient Services Front Office: Scheduling & Billing

Texas Children's Hospital; Sugar Land (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Texas Children's Hospital is seeking a Front Office Specialist for the TCP Grand Parkway clinic in Sugar Land, TX. The role focuses on scheduling, greeting visitors, handling calls, and coordinating referrals within a fast-paced setting.

Responsibilities include accurate data entry into billing and EHR systems, patient eligibility verification, and ensuring timely appointment scheduling. A strong emphasis on confidentiality and office operations is essential.

Qualifications

• High school diploma or GED required
• 1 year related experience required
• Knowledge of OSHA guidelines and requirements
• Knowledge of confidentiality, filing, medical terminology, and managed care referral processes

Responsibilities

• Greets patients and visitors on arrival using SMILES and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy within protocol timelines
• Balances payments received daily
• Assesses patient eligibility for referral by verifying coverage with payer
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information and enters into EHR and billing system with 100% accuracy
• Maintains integrity of electronic health records
• Provides operational support

Skills

Scheduling

Customer service

Billing

Phone etiquette

Office software

Education

Diploma or GED

Tools

EHR system

Billing software

Job description

Texas Children's Hospital is seeking a Front Office Specialist for the TCP Grand Parkway clinic in Sugar Land, TX. The role focuses on scheduling, greeting visitors, handling calls, and coordinating referrals within a fast-paced setting.

Responsibilities include accurate data entry into billing and EHR systems, patient eligibility verification, and ensuring timely appointment scheduling. A strong emphasis on confidentiality and office operations is essential.