Patient Front Desk & Scheduling Specialist

PT Partners - United Physical Therapy; Anchorage (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

United Physical Therapy is seeking an energetic and well-organized front desk and administrative support professional. You will greet patients, register arrivals, and coordinate with physicians, staff, and payers to ensure smooth clinic flow.

The role emphasizes excellent customer service, multitasking, and strong attention to detail in handling billing, records, and patient communications.

Qualifications

• Requires strong attention to detail and accuracy.
• Excellent customer service skills are essential.
• Ability to communicate effectively with patients, physicians, staff, and payers.

Responsibilities

• Greet and register patients in a timely, professional manner.
• Explain policies, procedures, and billing processes to patients.
• Obtain and verify insurance information and authorizations.
• Collect co-pays, co-insurance, and applicable fees.
• Maintain medical records and ensure accuracy and confidentiality.
• Support clinic operations by stocking supplies and attending meetings.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

Windows

Spreadsheets

Word processing

Job description

United Physical Therapy is seeking an energetic and well-organized front desk and administrative support professional. You will greet patients, register arrivals, and coordinate with physicians, staff, and payers to ensure smooth clinic flow.

The role emphasizes excellent customer service, multitasking, and strong attention to detail in handling billing, records, and patient communications.