Medical Front Desk & Patient Care Specialist - Benefits

Usphysicaltherapy2; Skippack (Montgomery County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

401k + benefits

Paid time off

Professional development

Employee discount plan

EAP (Employee Assistance Program)

Growth opportunities

Job summary

Usphysicaltherapy2 is seeking a front desk associate to greet patients and deliver outstanding customer service. You will coordinate care from intake to discharge, handle scheduling, data entry and payments, and support licensed therapists under supervision.

The role requires strong communication, multitasking ability, and a patient-focused attitude. Prior medical office experience is a plus and flexibility with hours is essential.

Qualifications

• Strong communication, time management and organizational skills.
• Ability to multitask in a fast-paced environment.
• Compassionate, patient-focused attitude.
• Previous medical or therapy setting experience is a plus.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.
• Available and flexible with your hours.
• Team player attitude and energetic with a focus on customer service.

Responsibilities

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist licensed physical therapy staff by observing patients during therapeutic exercises
• Prepare patients for therapy sessions
• Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
• Assemble, disassemble, and maintain therapy equipment to ensure functionality.

Skills

Strong communication

Time management

Organizational skills

Excellent telephone skills

Team player

Customer service focus

Multitasking

Flexibility with hours

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Usphysicaltherapy2 is seeking a front desk associate to greet patients and deliver outstanding customer service. You will coordinate care from intake to discharge, handle scheduling, data entry and payments, and support licensed therapists under supervision.

The role requires strong communication, multitasking ability, and a patient-focused attitude. Prior medical office experience is a plus and flexibility with hours is essential.