Patient Care Front Desk Specialist

Metro Physical & Aquatic Therapy; Springfield (MO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401k

Health insurance

Dental

Paid time off

Continuing education

Employee discount plans

EAP

New graduate mentoring

Leadership opportunities

Job summary

ARC Physical Therapy+ is hiring a Medical Receptionist to ensure smooth patient flow and act as the primary non-clinical contact for patients. The role focuses on welcoming patients, coordinating appointments, and supporting the front desk operations.

You will manage scheduling, handle payments, maintain records, and communicate effectively with patients and clinical staff in a fast-paced environment.

Qualifications

• High school graduate or equivalent.
• 1+ years of previous medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Ability to work as part of a team and demonstrate a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Front office experience

Telephone skills

MS Word

MS Excel

Time management

Team player

Detail-oriented

Flexible hours

Education

High school diploma

Tools

Medical software

Job description

ARC Physical Therapy+ is hiring a Medical Receptionist to ensure smooth patient flow and act as the primary non-clinical contact for patients. The role focuses on welcoming patients, coordinating appointments, and supporting the front desk operations.

You will manage scheduling, handle payments, maintain records, and communicate effectively with patients and clinical staff in a fast-paced environment.