Patient-Focused Medical Receptionist: Scheduling & Billing

IHA; Saline (MI); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Mission-driven organization

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include greeting patients, verifying insurance, scheduling, managing calls, collecting payments, and assisting with MyChart and records. We offer day-one benefits and a supportive, mission-driven work culture.

Qualifications

• High School Diploma or GED; age 15-17 with work permit is noted in some cases.
• Relevant coursework in insurance/billing or medical practice is preferred but not required.
• Experience in a medical/physician office or customer service environment is beneficial.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Appointment scheduling

Billing support

Medical office coordination

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and high-quality patient care.

Responsibilities include greeting patients, verifying insurance, scheduling, managing calls, collecting payments, and assisting with MyChart and records. We offer day-one benefits and a supportive, mission-driven work culture.