Part-Time Medical Receptionist: Patient Care & Scheduling

Trinity Health; Saline (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Day-one benefits

Career growth

Supportive team culture

Meaningful work helping patients

Job summary

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

You will welcome patients, check in, verify information, schedule appointments, answer phones, collect payments, and assist with MyChart support.

Qualifications

• High School Diploma or GED (or valid work permit for ages 15-17) preferred.
• 1–2 years of experience in medical or physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

You will welcome patients, check in, verify information, schedule appointments, answer phones, collect payments, and assist with MyChart support.