Patient Services Coordinator

Trinity Health; United States; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Day-one benefits

Job summary

Trinity Health IHA Medical Group is seeking a Medical Receptionist to join our team as a part-time, day-shift role in the United States. You will be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

You will welcome patients, verify registrations and insurance, manage scheduling, handle inquiries, collect payments, and assist with patient communications and MyChart support. This role emphasizes compassionate care and teamwork.

Qualifications

• High School Diploma or GED completed or equivalent.
• 1–2 years of experience in medical or customer service preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Communication

Receptionist duties

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Medical Receptionist to join our team as a part-time, day-shift role in the United States. You will be the first point of contact for patients, delivering outstanding service and supporting efficient office operations.

You will welcome patients, verify registrations and insurance, manage scheduling, handle inquiries, collect payments, and assist with patient communications and MyChart support. This role emphasizes compassionate care and teamwork.