Patient-Focused Medical Office Specialist

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to support ambulatory care. The role covers front desk duties, patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a smooth patient experience.

You will collect payments, verify insurance, enter data into the EMR, and provide courteous service while maintaining patient confidentiality. Proficiency with Office/Workspace tools and strong communication are essential.

Qualifications

• High School diploma or GED required.
• 1+ years in customer service or front desk roles.
• Able to multitask and stay calm in a fast-paced setting.
• Proficient with Microsoft Office or Google Suite.
• Willing to travel to multiple locations.

Responsibilities

• Greet patients and visitors in a courteous, prompt manner.
• Manage check-in/check-out, collect copayments and verify information.
• Enter patient data accurately into the EMR system.
• Coordinate scheduling, referrals, and paperwork as needed.
• Escalate complex issues to the Practice Manager when required.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Proficient computer skills

Education

High School diploma / GED

Associate degree (preferred)

Tools

EMR/EHR experience

Job description

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to support ambulatory care. The role covers front desk duties, patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a smooth patient experience.

You will collect payments, verify insurance, enter data into the EMR, and provide courteous service while maintaining patient confidentiality. Proficiency with Office/Workspace tools and strong communication are essential.