Ambulatory Front Desk & Patient Care Specialist

Hackensack Meridian Health; Tuckerton (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care operations. The role focuses on front desk duties, patient check-in, scheduling, registration, and check-out, ensuring a smooth patient experience and accurate data entry in the EMR system.

Ideal candidates have at least 1 year in customer service, strong communication skills, and proficiency with Microsoft Office or Google Suite.

Qualifications

• 1+ years experience working with the public in a customer service setting.
• Excellent written and verbal communication skills.
• Proficient computer skills including Microsoft Office or Google Suite.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Manage front desk check-in/check-out and collect copayments and balances.
• Enter patient data into EMR and verify insurance information.
• Communicate with staff via EMR, phone, email and other channels.
• Maintain patient confidentiality and ensure smooth daily operations.

Skills

Customer service

Communication skills

Computer proficiency

Education

High school diploma or GED

Associates degree

Tools

EMR/EHR experience

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care operations. The role focuses on front desk duties, patient check-in, scheduling, registration, and check-out, ensuring a smooth patient experience and accurate data entry in the EMR system.

Ideal candidates have at least 1 year in customer service, strong communication skills, and proficiency with Microsoft Office or Google Suite.