Patient-Focused Medical Office Front Desk Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk duties in the outpatient department. You will support the team by checking in patients, handling scheduling, and processing registrations accurately.

Responsibilities include cash handling, insurance verification, and EMR data entry while maintaining patient confidentiality and delivering quality patient experiences at every visit.

Qualifications

• High School diploma or GED required; associate degree preferred.
• 1+ years experience in customer service or front-desk roles.
• Ability to multitask in a fast-paced setting while staying professional.

Responsibilities

• Greet patients and visitors warmly and assist with check-in/check-out.
• Verify demographics, collect copayments, and confirm insurance eligibility.
• Enter data into EMR and ensure accurate patient information is recorded.
• Coordinate scheduling, referrals, and paperwork with clinic staff.
• Maintain patient confidentiality and handle communications professionally.

Skills

Customer service

Front desk

Microsoft Office

EMR/EHR

Education

High School diploma or GED

Associates degree preferred

Tools

EMR/EHR software

Google Suite

Microsoft Office

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk duties in the outpatient department. You will support the team by checking in patients, handling scheduling, and processing registrations accurately.

Responsibilities include cash handling, insurance verification, and EMR data entry while maintaining patient confidentiality and delivering quality patient experiences at every visit.