Patient-Focused Medical Office Specialist

Hackensack Meridian Health; Red Bank (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health in New Jersey seeks a Medical Office Specialist to perform front desk and secretarial duties for outpatient offices. You will support check-in, scheduling, registration, and check-out, ensuring a smooth patient flow and accurate data entry.

The role emphasizes patient service, handling payments, coordinating referrals, and maintaining confidentiality across EMR systems. Travel to different locations may be required; a positive, professional demeanor is essential.

Qualifications

• HS diploma or GED required; associate degree preferred.
• 1+ year experience in a public/customer service setting.
• Ability to multitask in a fast-paced environment with professionalism.
• Must be able to travel to various locations and have reliable transportation.
• Proficient with computers; MS Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Manages check-in/check-out, collects copayments, and verifies demographics.
• Ensures insurance eligibility and appropriate referrals.
• Accurately enters patient data into EMR and uploads relevant health data.
• Supports scheduling, registrations, and post-visit follow-up tasks.
• Maintains patient confidentiality and processes communications professionally.
• Escalates issues as needed and assists with front-end needs.

Skills

Customer service

Multitasking

Communication skills

Travel to locations

Education

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health in New Jersey seeks a Medical Office Specialist to perform front desk and secretarial duties for outpatient offices. You will support check-in, scheduling, registration, and check-out, ensuring a smooth patient flow and accurate data entry.

The role emphasizes patient service, handling payments, coordinating referrals, and maintaining confidentiality across EMR systems. Travel to different locations may be required; a positive, professional demeanor is essential.