Patient-Focused Medical Office Coordinator

US Pediatric Partners; Franklin (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid time off

401K matching

Annual merit increases

Mental health programs

Dental coverage

Vision insurance

Health insurance with low premiums

Short-term disability

Virtual health

Zusammenfassung

US Pediatric Partners is seeking a Medical Office Specialist to serve as the first point of contact for families. You will greet patients, verify insurance, schedule appointments, and update patient records within our HIPAA-compliant environment.

The role emphasizes accurate data entry, strong communication, and teamwork to support clinical staff. Responsibilities include answering calls, checking in/out, and coordinating with providers to ensure smooth patient flow.

Qualifikationen

• High school diploma required.
• Prior medical experience preferred.
• Experience with insurance verification preferred.
• EMR experience preferred.
• Ability to work independently.

Aufgaben

• Greet patients or visitors via phone or in person.
• Answer incoming calls politely and professionally.
• Register new patients and update demographics.
• Notify Providers of arrivals and manage delays.
• Provide medical records and documents as requested.
• Verify patient insurance coverage and collect co-pays.
• Schedule patient appointments and maintain lobby area.
• Coordinate with staff to resolve patient concerns and ensure follow-up.

Kenntnisse

Customer service

Communication

Interpersonal skills

Time management

HIPAA compliance

Multitasking

Problem solving

Ausbildung

High school diploma

Tools

EMR software

Computer applications

Jobbeschreibung

US Pediatric Partners is seeking a Medical Office Specialist to serve as the first point of contact for families. You will greet patients, verify insurance, schedule appointments, and update patient records within our HIPAA-compliant environment.

The role emphasizes accurate data entry, strong communication, and teamwork to support clinical staff. Responsibilities include answering calls, checking in/out, and coordinating with providers to ensure smooth patient flow.