Patient-Focused Healthcare Scheduling Specialist

RHC Group Management LLC; Mesa (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

HSA and healthcare discounts

401(k) with company match

Flexible time off

Job summary

Bookmark Medical is seeking a Scheduling Coordinator to support patient care experiences by coordinating scheduling and administrative workflows in our Mesa, AZ practice. You will be a key contact for patients, managing appointments, procedures, and follow-up care with professional communication.

Ideal candidates have a high school diploma (associate/bachelor’s preferred), healthcare office experience, and familiarity with EMR systems (Athena a plus).

Qualifications

• Experience coordinating scheduling and administrative workflows in a healthcare setting.
• Familiarity with EMR systems; Athena experience a plus.
• Strong communication and organizational skills in a fast-paced environment.

Responsibilities

• Coordinate scheduling and administrative workflows for patient care
• Serve as main contact for patients; coordinate appointments, procedures, and follow-up care
• Schedule and reschedule office visits, procedures, testing, and pre-op appointments
• Coordinate procedures with providers and departments to ensure timely care
• Obtain insurance authorization, referrals, and verify eligibility
• Answer phones and respond to patient inquiries with professional updates
• Enter and maintain patient/insurance information in the EMR
• Prepare charts, scan documents, and support daily workflows
• Track appointment flow and manage cancellations/no-shows
• Support front office duties and greet patients
• Assist with inventory tracking and other administrative needs

Skills

Scheduling

EMR

Microsoft Office

Organizational skills

Patient communication

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Athena EMR

Microsoft Office (Word, Excel, Outlook)

Job description

Bookmark Medical is seeking a Scheduling Coordinator to support patient care experiences by coordinating scheduling and administrative workflows in our Mesa, AZ practice. You will be a key contact for patients, managing appointments, procedures, and follow-up care with professional communication.

Ideal candidates have a high school diploma (associate/bachelor’s preferred), healthcare office experience, and familiarity with EMR systems (Athena a plus).