Scheduling Coordinator

ADP, Inc.; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA program

401(k) matching

Flexible PTO/Vacation exchange

Certification reimbursement

Job summary

Bookmark Medical in Mesa, AZ is seeking a Scheduling Coordinator to support the patient care experience by coordinating scheduling and administrative workflows that keep our practice running smoothly.

You will serve as a key contact for patients, organizing appointments and follow-up care, verify insurance and eligibility, and maintain accurate patient records in the EMR system. A strong customer-focused mindset and healthcare familiarity are essential.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in a healthcare or medical office setting preferred.
• Familiarity with EMR systems (Athena experience a plus).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail in a fast-paced environment.
• Clear, professional communication skills with patient-first mindset.

Responsibilities

• Coordinate scheduling and administrative workflows that keep the practice running smoothly.
• Serve as a key point of contact for patients, coordinating appointments, procedures, and follow-up care.
• Schedule and reschedule visits, procedures, testing, and pre-operative appointments.
• Coordinate procedures with providers and departments to ensure timely care delivery.
• Obtain insurance authorizations, referrals, and verify eligibility prior to services.
• Answer phones, respond to patient inquiries, and communicate scheduling updates clearly.

Skills

Organizational skills

Communication skills

EMR familiarity

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Athena EMR

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time - 30 hours or more Mesa, AZ, US

3 days ago Requisition ID: 2067

Provider centered. Patient focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Scheduling Coordinator who believes relationships matter and meaningful care starts from within, you’ll feel right at home here.

What You Will Do

• You’ll support the patient care experience by coordinating scheduling and administrative workflows that keep our practice running smoothly
• Serve as a key point of contact for patients, coordinating appointments, procedures, and follow-up care
• Schedule and reschedule office visits, procedures, testing, and pre-operative appointments
• Coordinate procedures with providers and other departments to ensure timely, accurate care delivery
• Obtain insurance authorization, referrals, and verify eligibility prior to services
• Answer phones, respond to patient inquiries, and communicate scheduling updates clearly and professionally
• Enter and maintain accurate patient and insurance information in the EMR system
• Prepare charts, scan documents, and support daily administrative workflows
• Track appointment flow, manage cancellations/no-shows, and assist with patient follow up communication
• Support front office duties such as greeting and directing patients when needed
• Assist with inventory tracking and other administrative needs across the practice

What You Will Bring

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Experience in a healthcare or medical office setting preferred
• Familiarity with EMR systems (Athena experience a plus)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detain in a fast-paced environment
• Clear, professional communication skills with patient-first mindset
• Working knowledge of medical terminology preferred

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Flexible time off + Vacation Exchange Program
• Medical Assistant Certification Reimbursement

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients - and for each other.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.