Patient Services & Scheduling Coordinator

Fresenius Medical Care; Boynton Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Fresenius Kidney Care is seeking a receptionist/secretary to be the face of the clinic, delivering administrative support to maintain smooth operations and excellent patient service.

The role involves patient engagement, front desk tasks, scheduling, registration, and basic clerical duties in a clinical environment. Strong Microsoft Office skills and professional communication are required to ensure confidentiality and efficient workflow.

Qualifications

• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint is preferred.
• Pleasant telephone manner and professional communication are essential.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional reception area and monitor waiting areas.
• Distribute incoming mail and handle basic clerical tasks.
• Ensure patient confidentiality is maintained at all times.
• Assist with scheduling, registration and coordination of patient visits.

Skills

Customer service

Communication

Organization

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Kidney Care is seeking a receptionist/secretary to be the face of the clinic, delivering administrative support to maintain smooth operations and excellent patient service.

The role involves patient engagement, front desk tasks, scheduling, registration, and basic clerical duties in a clinical environment. Strong Microsoft Office skills and professional communication are required to ensure confidentiality and efficient workflow.