Clinic Admin & Patient Experience Lead

Fresenius Medical Care; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Fresenius Medical Care is seeking an administrative secretary/receptionist to support our clinic operations. You will be the friendly face at the front desk, handling patient check-ins, scheduling, and basic clerical tasks in a clinical environment.

Responsibilities include greeting patients, routing calls, maintaining files, coordinating travel and admissions paperwork, and ensuring patient confidentiality. A high school diploma and healthcare office experience are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience preferred.
• Proficiency with Microsoft Word, Excel and PowerPoint; good verbal and written communication.

Responsibilities

• Greet patients and visitors; answer and route calls.
• Maintain a professional reception area and manage mail distribution.
• Prepare admissions data and collect necessary signatures.
• Coordinate scheduling, registrations, and patient records.
• Assist with basic filing, forms, and reports.

Skills

Office procedures

Microsoft Office

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Proactive problem solving

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Medical Care is seeking an administrative secretary/receptionist to support our clinic operations. You will be the friendly face at the front desk, handling patient check-ins, scheduling, and basic clerical tasks in a clinical environment.

Responsibilities include greeting patients, routing calls, maintaining files, coordinating travel and admissions paperwork, and ensuring patient confidentiality. A high school diploma and healthcare office experience are preferred.