Patient-First Medical Receptionist — Front Desk & Scheduling

AVON MEDICAL PROFESSIONALS, LLC; Avon (CT); On-site; USD 38,000 - 45,000; Full time

Job summary

AVON MEDICAL PROFESSIONALS, LLC in Avon, CT is seeking a Medical Receptionist to greet patients, manage check-in/out, verify information, and collect co-pays. This on-site, full-time role supports clinicians and front-desk staff to maintain smooth patient flow.

Ideal candidates have strong phone etiquette, appointment scheduling experience, basic medical terminology, and reliability in a fast-paced office with EHR familiarity.

Qualifications

• Strong receptionist and front desk skills with professionalism.
• Experience with appointment scheduling in electronic or paper-based systems.
• Excellent phone etiquette to route calls clearly.
• Basic medical terminology to support documentation.
• Experience in a medical office with patient confidentiality practices.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• Reliable and punctual, able to collaborate with staff.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Answer and direct phone calls, schedule and confirm appointments.
• Verify patient information and insurance details.
• Collect co-pays and required forms.
• Coordinate patient flow with clinicians and staff.
• Support efficient operation of the medical office.
• Handle incoming mail and faxes; maintain confidentiality.

Skills

Front desk skills

Phone etiquette

Appointment scheduling

Patient information verification

Co-pay collection

Medical office coordination

EHR familiarity

multitasking

Tools

EHR systems

Job description

AVON MEDICAL PROFESSIONALS, LLC in Avon, CT is seeking a Medical Receptionist to greet patients, manage check-in/out, verify information, and collect co-pays. This on-site, full-time role supports clinicians and front-desk staff to maintain smooth patient flow.

Ideal candidates have strong phone etiquette, appointment scheduling experience, basic medical terminology, and reliability in a fast-paced office with EHR familiarity.