Medical Receptionist

AVON MEDICAL PROFESSIONALS, LLC; Avon (CT); On-site; USD 38,000 - 45,000; Full time

Job summary

AVON MEDICAL PROFESSIONALS, LLC in Avon, CT is seeking a Medical Receptionist to greet patients, manage check-in/out, verify information, and collect co-pays. This on-site, full-time role supports clinicians and front-desk staff to maintain smooth patient flow.

Ideal candidates have strong phone etiquette, appointment scheduling experience, basic medical terminology, and reliability in a fast-paced office with EHR familiarity.

Qualifications

• Strong receptionist and front desk skills with professionalism.
• Experience with appointment scheduling in electronic or paper-based systems.
• Excellent phone etiquette to route calls clearly.
• Basic medical terminology to support documentation.
• Experience in a medical office with patient confidentiality practices.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• Reliable and punctual, able to collaborate with staff.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Answer and direct phone calls, schedule and confirm appointments.
• Verify patient information and insurance details.
• Collect co-pays and required forms.
• Coordinate patient flow with clinicians and staff.
• Support efficient operation of the medical office.
• Handle incoming mail and faxes; maintain confidentiality.

Skills

Front desk skills

Phone etiquette

Appointment scheduling

Patient information verification

Co-pay collection

Medical office coordination

EHR familiarity

multitasking

Tools

EHR systems

Job description

Company Description AVON MEDICAL PROFESSIONALS, LLC is a primary care practice led by board-certified internal medicine physicians Evan Schiff, M.D. and Helena Grabo, M.D. The practice focuses on personal, comprehensive, high-quality adult primary care medicine. Patients receive attentive, continuous care that emphasizes long-term health and wellness. The office is conveniently located on Route 44 in Avon, Connecticut, serving the local community and surrounding areas.

Role Description The Medical Receptionist is a full-time, on-site role based at AVON MEDICAL PROFESSIONALS, LLC in Avon, CT. This role is responsible for greeting patients, managing check-in and check-out procedures, and maintaining a welcoming, organized front desk environment. Day-to-day tasks include answering and directing phone calls, scheduling and confirming appointments, verifying patient information and insurance details, and collecting co-pays and required forms. The Medical Receptionist will work closely with clinicians and clinical staff to coordinate patient flow, ensure accurate documentation, and support efficient operation of the medical office. Additional responsibilities may include handling incoming mail and faxes, maintaining patient confidentiality, and assisting with general administrative tasks as needed.

Qualifications

• Strong receptionist and front desk skills, including Receptionist Duties and professionalism in patient-facing interactions.
• Proficiency in Appointment Scheduling and coordinating patient visits using electronic or paper-based systems.
• Excellent Phone Etiquette, with the ability to manage multiple calls, provide clear information, and route calls appropriately.
• Basic understanding of Medical Terminology to support accurate communication and documentation in a Medical Office setting.
• Experience working in a Medical Office or healthcare environment, with knowledge of patient registration and confidentiality practices.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced setting.
• Reliable, punctual, and able to collaborate effectively with clinical and administrative staff.
• Comfort using computers and electronic health record (EHR) systems; prior EHR experience is a plus.