Patient-First Front Office Leader | PT/FT

Full Distance; Purcellville, Northern (VA, KY); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Full Distance Physical Therapy in Purcellville, VA seeks a friendly, organized Front Office Manager for on-site support. This role handles patient intake, scheduling, payments, and insurance verification, ensuring a welcoming experience.

Prior healthcare front desk experience is a plus, but training is available. The position offers part-time to full-time hours during weekday business hours, with a focus on customer service and smooth clinic operations.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Basic computer skills and ability to maintain confidentiality.

Responsibilities

• Greet patients and provide a professional first impression.
• Answer phones, respond to questions, and assist with scheduling.
• Schedule new evaluations and follow-up appointments.
• Check patients in/out and collect payments when applicable.
• Verify and update patient demographics and insurance information.
• Communicate with therapists and patients regarding schedules.
• Maintain a clean, welcoming front desk and waiting area.
• Provide excellent customer service to patients and families.
• Support clinical team as needed.
• Insurance verification.

Skills

Friendly demeanor

Organized

Dependable

Customer service

Phone etiquette

Multitask

EMR systems

Scheduling

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Scheduling systems

Job description

Full Distance Physical Therapy in Purcellville, VA seeks a friendly, organized Front Office Manager for on-site support. This role handles patient intake, scheduling, payments, and insurance verification, ensuring a welcoming experience.

Prior healthcare front desk experience is a plus, but training is available. The position offers part-time to full-time hours during weekday business hours, with a focus on customer service and smooth clinic operations.