Front Office Team Lead: Patient Care & Operations

Moreau Physical Therapy; Idlewood (LA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Paid Time Off

Uniform Allowance

Job summary

Moreau Physical Therapy seeks a Full Time Front Office Team Lead to join our onsite team. You will greet patients, handle calls, schedule appointments, and manage attendance with a customer-centric approach.

Ideal candidates are reliable, flexible, courteous, and highly organized, with a strong sense of urgency and the ability to multitask in a fast-paced setting. Experience in a front office role and comfort with co-pays and insurance tasks will help you excel.

Qualifications

• Customer service-focused front office experience preferred.
• Candidates should be reliable, flexible, courteous, and professional.
• Strong sense of urgency and high level of organization required.

Responsibilities

• Greet patients and manage phone inquiries with a professional demeanor.
• Schedule appointments and track attendance efficiently.
• Process co-pays and co-insurances and handle clerical duties such as faxing and scanning.

Skills

exceptional customer service

reliability

flexibility

courtesy

helpful and friendly

self-motivation

sense of urgency

independent work

multitasking

organization

open to constructive criticism

team player

attention to detail

phone presence

excellence focus

Job description

Moreau Physical Therapy seeks a Full Time Front Office Team Lead to join our onsite team. You will greet patients, handle calls, schedule appointments, and manage attendance with a customer-centric approach.

Ideal candidates are reliable, flexible, courteous, and highly organized, with a strong sense of urgency and the ability to multitask in a fast-paced setting. Experience in a front office role and comfort with co-pays and insurance tasks will help you excel.