Patient-First Front Desk Coordinator - Women's Health

HHM Health; Dallas (TX); Presencial; USD 25 000 - 34 000; Tempo integral

Resumo da oferta

HHM Health in Little Elm, TX is hiring a Front Office Assistant to join our Women’s Health team. You’ll be the first point of contact, delivering exceptional service in a child-friendly environment and helping to ensure a welcoming, organized clinic experience.

You’ll manage front desk tasks, schedule appointments, verify insurance, and coordinate with care teams to support a smooth new-patient experience. The role requires a high school diploma, at least one year of related experience, and

Qualificações

• High school diploma or equivalent.
• At least one year of related experience; community-based clinic is preferred.
• Strong MS Office Suite skills.
• Experience with eCW or similar electronic medical record system.
• Comfort level interacting with all individuals.
• Passion for providing service excellence.
• Bilingual (English/Spanish) a plus.

Responsabilidades

• Create a welcoming environment for patients and visitors.
• Ensure patient waiting area is clean, organized, and welcoming to all.
• Treat all patients and guests with courtesy and respect by phone and in person.
• Ensure our patients are scheduled for care and tended to in a timely manner.
• Partner with medical staff and care teams to resolve patient concerns.
• Collaborate with our enrollment and care teams to ensure a new patient experience.
• Verify insurance coverage and financial assistance available for patients.
• Ensure patients are up to date with accounts.

Conhecimentos

MS Office proficiency

Bilingual (English/Spanish)

Customer service oriented

Formação académica

High school diploma or equivalent

Ferramentas

eCW or similar EMR

Descrição da oferta de emprego

HHM Health in Little Elm, TX is hiring a Front Office Assistant to join our Women’s Health team. You’ll be the first point of contact, delivering exceptional service in a child-friendly environment and helping to ensure a welcoming, organized clinic experience.

You’ll manage front desk tasks, schedule appointments, verify insurance, and coordinate with care teams to support a smooth new-patient experience. The role requires a high school diploma, at least one year of related experience, and