Front Office Clerk – Patient Experience (Bilingual)

Healing Hands Ministries Inc; Dallas (TX); Presencial; USD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Vision, dental and life insurance

401(k) with employer match

Paid time off

Paid holidays

EAP

Caregivers fund

Descripción de la vacante

HHM Health in Dallas, TX is seeking a Front Office Assistant to join our Family Practice team. This full-time clerical role handles front desk operations, patient intake, scheduling, and insurance verification in a child-friendly healthcare setting.

You will support administrative tasks, collaborate with care teams, and ensure a welcoming clinic experience while maintaining confidentiality and a professional demeanor.

Formación

• High school diploma or equivalent.
• At least 1 year of related experience; community-based clinic preferred.
• Strong MS Office skills (Outlook, Teams, Word, PowerPoint, Excel).
• Experience with eCW or similar electronic medical record system.
• Comfort interacting with all individuals.
• Bilingual English/Spanish a plus.

Responsabilidades

• Create a welcoming environment for patients and visitors.
• Ensure waiting area is clean, organized, and welcoming.
• Treat all patients with courtesy and respect by phone and in person.
• Schedule patient care and ensure timely attention.
• Collaborate with medical staff to resolve patient concerns.
• Coordinate with enrollment and care teams for new patient experiences.
• Verify insurance coverage and available financial assistance, and keep accounts up to date.

Conocimientos

Customer service

Communication skills

Confidentiality

Self-starter

Bilingual (English/Spanish)

Professional demeanor

Educación

High school diploma or equivalent

Herramientas

MS Office Suite

eCW EMR

Outlook

Teams

Word

Excel

Descripción del empleo

HHM Health in Dallas, TX is seeking a Front Office Assistant to join our Family Practice team. This full-time clerical role handles front desk operations, patient intake, scheduling, and insurance verification in a child-friendly healthcare setting.

You will support administrative tasks, collaborate with care teams, and ensure a welcoming clinic experience while maintaining confidentiality and a professional demeanor.