Patient Concierge & Front Desk – Medical Office

Together Women's Health; Columbia Township (MO); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care plan (medical, dental &amp

Retirement plan with company match

Life Insurance

Paid Time Off

Disability insurance

Descripción de la vacante

Together Women's Health is seeking a full-time Receptionist for Women Health Associates, a Partner Practice. This role greets patients, delivers warm, professional customer service on the phone and in person, and supports scheduling and intake using the Electronic Health Record system.

The receptionist will float between front desk and phone duties, manage insurance information, collect co-pays, verify eligibility, and coordinate with physicians and other staff to keep patient visits efficient

Formación

• Experience in customer service is required.
• Experience in a medical office is preferred but not required.
• Strong written and verbal communication skills are essential.
• Must be detail oriented and able to multitask in a fast-paced environment.

Responsabilidades

• Greet patients warmly and assist with check-in/check-out.
• Update and verify insurance information accurately.
• Use EHR to register patients and facilitate visits with providers.
• Schedule future appointments and provide referral information as directed.
• Verify insurance eligibility for billing and collect co-pays/deductibles.
• Answer phones and manage email appointment requests.
• Schedule visits at office sites and diagnostic departments.
• Maintain professional, warm, and caring patient encounters.

Conocimientos

Customer service

Communication skills

Detail oriented

Multitask

Phone etiquette

Educación

High school diploma or equivalent

Receptionist program

Herramientas

Electronic Health Record (EHR) system

Scheduling software

Descripción del empleo

Together Women's Health is seeking a full-time Receptionist for Women Health Associates, a Partner Practice. This role greets patients, delivers warm, professional customer service on the phone and in person, and supports scheduling and intake using the Electronic Health Record system.

The receptionist will float between front desk and phone duties, manage insurance information, collect co-pays, verify eligibility, and coordinate with physicians and other staff to keep patient visits efficient