Dallas Front Desk Assistant — Patient-Centric Healthcare

HHM Health; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Savings Account

403(b) retirement savings plan

Generous paid time off

Employee Assistance Programs (EAP)

Job summary

HHM Health in Dallas is seeking a dedicated Front Office Assistant to join our Family Medicine team. This role serves as the first point of contact for patients, ensuring exceptional customer service in a friendly healthcare environment. Responsibilities include managing front desk operations, verifying insurance, and collaborating with medical staff to address patient concerns.

The ideal candidate will have a high school diploma, strong communication skills and a passion for service excellence. Join us in making a difference in our community!

Qualifications

• At least one year of related experience, preferably in a community-based clinic.
• Pleasant and professional demeanor.
• Ability to work independently.

Responsibilities

• Create a welcoming environment for patients and visitors.
• Verify insurance coverage for patients.
• Manage front desk operations and administrative support.

Skills

Strong MS Office Suite skills

Communication skills

Customer service excellence

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

eCW or similar electronic medical record system

Job description

HHM Health in Dallas is seeking a dedicated Front Office Assistant to join our Family Medicine team. This role serves as the first point of contact for patients, ensuring exceptional customer service in a friendly healthcare environment. Responsibilities include managing front desk operations, verifying insurance, and collaborating with medical staff to address patient concerns.

The ideal candidate will have a high school diploma, strong communication skills and a passion for service excellence. Join us in making a difference in our community!