Patient-First Front Desk Coordinator | Growth in Healthcare

Colorado In Motion; Litchfield Park (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401(k) matching

Onboarding program

Career growth

Job summary

Foothills Sports Medicine Physical Therapy in Arizona seeks a full-time Front Desk Medical Receptionist to join our team. You are the first voice and face for patients, handling check-in/out, scheduling, insurance verification, and basic payments with professionalism in a fast-paced clinic.

No healthcare background is required; we provide EMR navigation training, scheduling workflows, and patient privacy practices. A friendly, organized, patient-focused communicator will thrive.

Qualifications

• High School Diploma or GED required.
• 1+ year of experience in a customer-facing or patient-facing role.
• Ability to manage multiple tasks at once while staying organized.
• Comfortable and confident communicating on the phone with patients.
• Basic computer proficiency and willingness to learn EMR systems.
• No prior medical experience required; training provided.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls.
• Review, schedule, and follow up on incoming referrals by gathering information and updating patient records.
• Keep patient flow and schedules moving by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays, balances, and other patient payments accurately and professionally.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation.

Skills

Customer-facing

Phone communication

Multitasking

Detail-oriented

HIPAA compliance

Basic computer skills

Education

High School Diploma or GED

Tools

Scheduling software

EMR navigation

Microsoft Excel

Job description

Foothills Sports Medicine Physical Therapy in Arizona seeks a full-time Front Desk Medical Receptionist to join our team. You are the first voice and face for patients, handling check-in/out, scheduling, insurance verification, and basic payments with professionalism in a fast-paced clinic.

No healthcare background is required; we provide EMR navigation training, scheduling workflows, and patient privacy practices. A friendly, organized, patient-focused communicator will thrive.