Healthcare Front Desk Coordinator – Patient Services

Optima Medical Ltd; Lake Havasu City (AZ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401(k)

Paid holidays

Job summary

Optima Medical is seeking a Front Desk Receptionist to join our Arizona-based medical group. The role involves verifying insurance, collecting copays, answering calls, and scheduling appointments, supporting a smooth patient experience across our clinics.

The ideal candidate has at least 1 year in medical front office or customer service, EMR experience, and strong communication skills. HS diploma or GED required; teamwork and multitasking are essential.

Qualifications

• 1yr Medical Front Office preferred.
• 1yr Customer service experience required.
• Experience with EMR.
• Excellent written and verbal communication skills.
• Detail oriented.
• Positive attitude that welcomes teamwork.
• Multitask efficiently.
• Must have HS diploma or GED equivalent.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Medical Front Office

Customer Service

EMR Experience

Communication Skills

Detail Oriented

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

EMR Software

Job description

Optima Medical is seeking a Front Desk Receptionist to join our Arizona-based medical group. The role involves verifying insurance, collecting copays, answering calls, and scheduling appointments, supporting a smooth patient experience across our clinics.

The ideal candidate has at least 1 year in medical front office or customer service, EMR experience, and strong communication skills. HS diploma or GED required; teamwork and multitasking are essential.