Patient-First Front Desk Coordinator

Alpine Physician Partners; Laredo (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to be the welcoming face of our Texas healthcare facility. You will manage patient check-in, scheduling, and billing-related tasks while delivering excellent service.

The ideal candidate has at least 1 year of receptionist experience, strong communication skills, and proficiency with MS Word, Outlook, Excel, and EMR systems. This on-site role supports a busy office and patient-focused team.

Qualifications

• High school diploma or equivalent required.
• 1+ year receptionist experience, preferably in healthcare.
• Strong communication and organizational skills.
• Proficiency with MS Word, Outlook, Excel; familiarity with EMR systems.

Responsibilities

• Greet and direct visitors, provide clear directions and information.
• Handle copay collections, appointment scheduling, paperwork, and reminder calls.
• Keep patient files up-to-date and accurate in the system.
• Answer calls professionally and screen/forward messages as needed.
• Assist with general office tasks and data entry to support the team.
• Maintain a clean, organized reception area and office equipment.

Skills

Interpersonal Skills

Organizational Skills

Team Player

Independent Worker

Customer Service

Education

High School Diploma or Equivalent

Tools

MS Word

Outlook

Excel

EMR Systems (Allscripts)

Job description

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to be the welcoming face of our Texas healthcare facility. You will manage patient check-in, scheduling, and billing-related tasks while delivering excellent service.

The ideal candidate has at least 1 year of receptionist experience, strong communication skills, and proficiency with MS Word, Outlook, Excel, and EMR systems. This on-site role supports a busy office and patient-focused team.