Healthcare Front Desk Specialist - Patient Experience

Alpine Physician Partners; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to be the welcoming face of our healthcare facility. You will handle greeting visitors, scheduling, and patient communications with a focus on exceptional service.

The role requires strong organizational skills, 1 year of receptionist experience (preferably in healthcare), and proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts preferred). This entry-level position supports a busy office team.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of receptionist experience, preferably in a healthcare setting.
• Proficiency in MS Word, Outlook, Excel; experience with EMR systems (Allscripts preferred).

Responsibilities

• Greet and direct visitors, ensuring they feel welcome and informed.
• Manage copay collections, appointment scheduling, paperwork, and reminder calls.
• Keep patient files up-to-date and accurately entered.
• Answer calls professionally, screen and take messages.
• Assist with data entry, scheduling, form preparation, and office projects.
• Maintain reception area, equipment, and supplies in an orderly manner.
• Take on additional tasks to support the office team.
• Create a positive patient experience with each visit.

Skills

MS Word

Outlook

Excel

EMR systems

Education

High school diploma or equivalent

Tools

Allscripts EMR

Job description

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to be the welcoming face of our healthcare facility. You will handle greeting visitors, scheduling, and patient communications with a focus on exceptional service.

The role requires strong organizational skills, 1 year of receptionist experience (preferably in healthcare), and proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts preferred). This entry-level position supports a busy office team.