Healthcare Front Desk Receptionist - Patient Experience

Alpine Physician Partners; Waco (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Alpine Physician Partners in Waco, TX, is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, and manage daily office tasks. The ideal candidate will have at least 1 year of receptionist experience in healthcare and strong communication and organizational skills.

Responsibilities include collecting copays, managing files, coordinating with staff, and providing excellent patient service in a fast-paced clinic environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
• Team Player: Ability to work well within a team.
• Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.

Responsibilities

• Greet visitors warmly and direct them with clear instructions.
• Handle copay collections, appointment scheduling, paperwork, and reminder calls.
• Keep patient files up-to-date and accurate.
• Answer calls professionally, screen and take messages.
• Assist with computer input, typing, scheduling, form preparation, and data compilation.
• Maintain reception area and office equipment, keeping things organized.
• Take on additional tasks and projects to support the office team.
• Create a positive patient experience from arrival to departure.

Skills

Interpersonal communication

Organizational skills

Team player

Independent worker

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR (Allscripts)

Job description

Alpine Physician Partners in Waco, TX, is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, and manage daily office tasks. The ideal candidate will have at least 1 year of receptionist experience in healthcare and strong communication and organizational skills.

Responsibilities include collecting copays, managing files, coordinating with staff, and providing excellent patient service in a fast-paced clinic environment.