Patient-First Front Desk Coordinator

cwpnonproviders; Gardendale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance benefits

Job summary

The Center for Pain in Alabama is seeking a Front Desk Representative to greet patients with warmth, schedule appointments, and manage front-desk operations in a patient-centered clinic. You will collaborate with clinicians, handle basic administrative tasks, verify insurance, and maintain strict confidentiality while delivering courteous, professional service to all visitors.

Excellent communication, organization, and computer skills are essential to thrive in this role within our supportive

Qualifications

• High school diploma or equivalent required.
• Experience in medical or healthcare setting is a plus.
• Strong communication and interpersonal skills.
• Empathy in handling patient inquiries.
• Proficient in MS Office and basic computer skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Communication skills

Interpersonal skills

Empathy

MS Office

Electronic health records

Organizational skills

Education

High school diploma or equivalent

Job description

The Center for Pain in Alabama is seeking a Front Desk Representative to greet patients with warmth, schedule appointments, and manage front-desk operations in a patient-centered clinic. You will collaborate with clinicians, handle basic administrative tasks, verify insurance, and maintain strict confidentiality while delivering courteous, professional service to all visitors.

Excellent communication, organization, and computer skills are essential to thrive in this role within our supportive