Patient Financial Services Specialist I

Memorial Healthcare System; Florida; On-site; USD 25,000 - 36,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographic, financial, and insurance eligibility information and verify it for accuracy, ensuring all notices and consent forms are signed.

Responsibilities include collecting patient out-of-pocket amounts, providing estimates, balancing daily deposits, and guiding patients through insurance processes and required

Qualifications

• High School Diploma or Equivalent required.
• 1+ years of related hospital, medical office, or customer service experience preferred.

Responsibilities

• Collects patient out-of-pocket responsibility per collection guidelines.
• Provides patient estimates as requested.
• Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active.
• Explains policies including all regulatory and financial consent forms; secures all required signatures.

Skills

Customer service

Communication

Attention to detail

Medical office experience

Education

High School Diploma or GED

Tools

EHR systems

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographic, financial, and insurance eligibility information and verify it for accuracy, ensuring all notices and consent forms are signed.

Responsibilities include collecting patient out-of-pocket amounts, providing estimates, balancing daily deposits, and guiding patients through insurance processes and required