Patient Financial Services Specialist

Memorial Healthcare; United States; Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic and insurance information, and verify coverage across hospital, ambulatory, and medical office settings.

The role involves explaining policies, obtaining signatures, coordinating pre-certifications, and balancing daily deposits while delivering exceptional customer service. Prior hospital or medical office experience is preferred but not required.

Qualifications

• High school diploma or equivalent required.
• No experience required; 1 year hospital/medical office/customer service preferred.

Responsabilités

• Greet patients and guarantors and gather demographic, financial, and insurance information.
• Explain policies and obtain necessary signatures and approvals.
• Assist with pre-certifications/authorizations and verify insurance benefits.
• Balance daily deposits and provide patient cost estimates as requested.

Connaissances

Communication

Critical thinking

Customer service

Formation

High School Diploma or Equivalent

Description du poste

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic and insurance information, and verify coverage across hospital, ambulatory, and medical office settings.

The role involves explaining policies, obtaining signatures, coordinating pre-certifications, and balancing daily deposits while delivering exceptional customer service. Prior hospital or medical office experience is preferred but not required.