Patient Access & Billing Specialist

Memorial Healthcare System; Florida; On-site; USD 22,000 - 30,000; Full time

Job summary

Memorial Healthcare System in Florida is seeking a Patient Financial Services Representative to be the first point of contact for patients and guarantors across hospital, ambulatory, or medical office settings. You will collect demographic, financial, and insurance eligibility information, and confirm that all notices and consent forms are properly signed.

The role emphasizes clear communication, accuracy, and the ability to work in a dynamic environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet patients and guarantors at the workstation or bedside to obtain necessary information.
• Verify insurance benefits and determine filing order for multiple coverages.
• Explain policies and secure required signatures for financial forms.
• Collect payments and provide patient estimates as requested.
• Assist with scheduling and referrals as needed.
• Prepare and balance daily deposits of payment collections.

Skills

Customer service

Communication skills

Data entry accuracy

Education

High School Diploma or equivalent

Tools

EPIC

Cerner

Job description

Memorial Healthcare System in Florida is seeking a Patient Financial Services Representative to be the first point of contact for patients and guarantors across hospital, ambulatory, or medical office settings. You will collect demographic, financial, and insurance eligibility information, and confirm that all notices and consent forms are properly signed.

The role emphasizes clear communication, accuracy, and the ability to work in a dynamic environment.