Patient Financial Services Associate

Memorial Hospital West; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

Memorial Hospital West in the United States seeks a Patient Financial Services Representative (PFSR) to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographic, financial and insurance information and verify it, ensuring required notices and consent forms are signed.

This role emphasizes customer service, accuracy and the ability to work with minimal supervision in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent (Required).
• No experience required. One year of related hospital, medical office, or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greets patients and guarantors in hospital, ambulatory or medical office settings.
• Collects demographic, financial and insurance information and verifies accuracy.
• Provides patient estimates and explains financial responsibilities.
• Prepares and balances a daily deposit of all payment collections.
• May schedule walk-in appointments for services offered.
• Verifies insurance benefits and obtains necessary authorizations.

Education

High School Diploma or Equivalent

Job description

Memorial Hospital West in the United States seeks a Patient Financial Services Representative (PFSR) to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographic, financial and insurance information and verify it, ensuring required notices and consent forms are signed.

This role emphasizes customer service, accuracy and the ability to work with minimal supervision in a fast-paced environment.